CR0, CR2, CR5, CR7, CR8, SE19, SE25
Council or private?
Croydon Council treats pests, and you can choose.
The council says you do not have to use its service. This is how the two options differ.
| Question | Croydon Council | Bestone |
|---|---|---|
| Who carries it out | Southwark Council, as the council's contractor | Bestone's own team |
| Who pays | Private tenants and owner-occupiers pay for all treatments. For council tenants, some may be free and some charged | You pay the price we confirm in writing |
| When you see the price | Full charges are shown before you make a booking | Starting prices are on this page, and the final price is in writing before booking |
| How you book | Online, by describing the problem and choosing an inspection appointment | Phone, WhatsApp or the online form |
| Guarantee | Check when you book | 1 month on 2-visit packages and 3 months on 3-visit packages. Single visits have no guarantee |
Council services and charges change, so check Croydon's pest control page before you decide.
Prices
What we charge in Croydon.
These are starting rates for standard cases. The final price depends on the property, how bad the problem is, access and the number of visits.
- Ant treatmentInspection and targeted treatmentfrom£69
- Flea treatmentInspection and targeted treatmentfrom£89
- Wasp nest treatmentFlat rate per nestfrom£90
- Mice controlInspection and targeted treatmentfrom£99
- Rat controlInspection and targeted treatmentfrom£109
- Cockroach controlInspection and targeted treatmentfrom£119
- Bed bug treatmentCovers 1 room, +£45 per extra room, +£79 per follow-up visitfrom£149
Multi-visit packages (1-bed property)
- Single visit · 1-bed property · No guarantee£90–£120
- 2-visit package · 1-bed property, follow-up in 14 days · 1-month written guarantee£160–£190
- 3-visit package · 1-bed property, proofing recommendations · 3-month written guarantee£210–£230
Larger properties cost more. See all prices for 2-bed and 3-bed packages.
Food businesses
Croydon inspectors do close kitchens.
Five closures
In January 2026 the council reported five food businesses ordered to close over serious pest infestations, after two more closures the previous May.
What inspectors found
The cases it described involved mice, rats and cockroaches.
691 inspections
The food safety team had carried out 691 food hygiene inspections since April 2024. That counts inspections, not infestations.
What we can do for you
- Regular checks of food stores, kitchens and bin areas.
- A written record of what was found and what was done.
- Advice on entry points, so a treated problem does not come back.
- Separate advice for market stalls, including Surrey Street, which trades seven days a week.
Landlords and HMOs
New licensing rules since September 2026.
- Two new schemes began on 25 September 2026. Selective licensing covers privately rented homes in 14 wards, and additional HMO licensing covers smaller HMOs across the borough.
- A property with a mandatory or additional HMO licence does not also need a selective licence.
- A pest problem in a rented home can come down to repairs, tenancy terms and the cause. Report it early and keep a record of what was said.
- In a shared building, we agree which rooms or units are covered before treatment starts.
The 14 selective licensing wards
- Addiscombe East
- Addiscombe West
- Bensham Manor
- Broad Green
- Fairfield
- Norbury and Pollards Hill
- Norbury Park
- Selhurst
- South Croydon
- South Norwood
- Thornton Heath
- Waddon
- West Thornton
- Woodside
Rats and drains
Treatment is one job, the repair is another.
Rats can follow a damaged drain. Before you pay for a repair, find out who is normally responsible for it.
Private drain serving one property
Normally the owner or landlord, inside the property boundary.
Public sewer or shared lateral drain
Normally the sewerage company.
Highway drainage
The highway authority.
Where we work
Croydon, from Thornton Heath to Coulsdon.
Postcodes and council boundaries do not always match, so send us your full postcode.
- CR0
Central Croydon, Addiscombe, Shirley
Fairfield, Broad Green and both Addiscombe wards are inside the selective licensing scheme.
- CR2
South Croydon
South Croydon ward is inside the selective licensing scheme, so landlords there should check their licence.
- CR7
Thornton Heath
Thornton Heath and Bensham Manor wards are both inside the selective licensing scheme.
- CR5 and CR8
Coulsdon, Purley, Kenley
Where a home has a garden, loft or outbuilding, we check outside entry points as well as the rooms affected.
- SE19 and SE25
Upper Norwood, South Norwood
These are Croydon addresses with London postcodes. Check your council by full address, not by the postcode alone.
- SW16
Norbury
Part of the borough sits in SW16, and both Norbury wards are inside the selective licensing scheme.
How it works
From first message to follow-up.
01
Tell us what you have seen
Call, WhatsApp or use the form with the signs, the rooms and your full postcode. A photo helps if you can take one safely.
02
Get the price in writing
You see the treatment, the number of visits and what is not included before any work is booked.
03
Prepare, then treatment
We tell you how to prepare, because bed bug and flea treatments depend on it. You get a safety report afterwards.
04
Follow-up and proofing
Packages add a follow-up visit and advice on entry points. Repairs to buildings and drains are separate work.
Pest control in Croydon, answered
Still unsure? Call 020 8149 4328 or message us on WhatsApp.
Does Croydon Council offer pest control?
Is Croydon Council pest control free?
Can I use a private company instead of the council?
How much does pest control cost in Croydon?
Do Croydon landlords need a licence?
My landlord is not dealing with a serious pest problem. What can I do?
Who repairs a damaged drain that lets rats in?
Do you have an office in Croydon?
When can I contact you, and are you insured?
Ready when you are
Send your full postcode and what you have seen, and we confirm the price before any work is booked.